Terms & Conditions

Effective Date: 24 November 2024

Welcome to The Partner Consulting! By accessing or using our website, you agree to these Terms and Conditions ("Terms"). Please read them carefully before using our services.

1. Use of the Website

  • You must be at least 18 years old or have parental/guardian consent to use this Website.

  • You agree not to use the Website for any unlawful purposes or in ways that could damage, disrupt, or impair its functionality.

2. Intellectual Property

  • All content on this Website, including text, images, logos, and downloadable materials, is owned by The Partner Consulting or licensed to us.

  • You may not copy, distribute, or use any content without our prior written consent.

3. Purchases and Payments

  • Pricing and GST: All prices listed on our Website include GST unless otherwise stated.

  • Prepayment Packages: Prepaid hours must be used within 12 months from the date of purchase. Any unused hours after this period will expire and are non-refundable.

  • No Refunds: There are no refunds for digital products, prepaid packages, or services purchased via our Website unless explicitly required under Australian Consumer Law.

  • Price Changes: We reserve the right to change our prices at any time without prior notice.

4. Refunds and Cancellations

  • No Refund Policy: Refunds are not available for digital products, prepaid packages, or services unless required under Australian Consumer Law.

  • Cancellations: If you wish to cancel an order prior to the use of any hours or the commencement of agreed services, you must contact us at dana@thepartnerconsulting.com.au.

5. Referral Partners and Liability Disclaimer

  • Referral Partners: The Partner Consulting may recommend third-party service providers (e.g., accountants, branding specialists). While we aim to recommend trusted partners, we do not accept responsibility for their advice, services, or outcomes.

  • Liability: You acknowledge that The Partner Consulting is not liable for any actions, omissions, or advice provided by referral partners. It is your responsibility to assess their suitability for your business needs.

6. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

  • Any direct, indirect, or incidental damages resulting from your use of our Website or services.

  • Any interruptions, errors, or viruses that may occur during your use of the Website.

7. Privacy

Your use of this Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

8. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. By continuing to use the Website after changes are made, you agree to the revised Terms.

9. Governing Law

These Terms are governed by the laws of Australia.

10. Contact Us

If you have any questions or concerns about these Terms, please contact us:
dana@thepartnerconsulting.com.au